How to order

It's easy to order any NaRaYa product through our online store. All you have to do is:

  1. Send e-mail of your order and detail to info@narayabangkok.com (For special order or product detail request)
  2. Add the title to the shopping cart by clicking the 'Add to Cart' button.
  3. Add-up or edit items in the shopping cart. When complete the shopping cart, click the button 'Proceed to checkout' on the top of the sidebar.
  4. Choose your shipping option by our store:
    1. If your order is $50 or more, you will qualify for standard FREE shipping.
    2. If your order is less than $50, you will have to pay $10 for standard shipping fee.
    3. For EMS (Express Mail Service) shipping option, you will be asked to pay additional cost; Shipping in Asia for $20 & Shipping in Europe for $30.
  5. Choose your payment option and you will be asked to enter your payment details.
  6. Once your payment has been processed, you’ll access an order confirmation, and you'll receive an order confirmation by e-mail. The order will be shipped to you within couple of days.

If you have any problem or additional question, please contact our Customer Service: 
Fax. +662-661-0520
E-mail.
info@narayabangkok.com

SHIPPING

We use Thailand Post service for product delivery worldwide. Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order numbers, which along with tracking numbers, will be all you need to track your order from Thailand post website’s page;

SHIPPING METHOD

Order process will take 1-3 business days before dispatching. The following shipping methods are currently available:

Shipping method Cost  Delivery time from date shipped
Standard  FREE-$10 7-21 business days
EMS $20 (ASIA) 4-10 business days
EMS $30 (EUROPE) 4-10 business days

 

 

 

 

*** We have no return policy or exchange an item.